Terms and Conditions

Introduction

Welcome to Roof Insulations. These Terms and Conditions govern your use of this website and the purchase of products from our online store.

By accessing this website or placing an order, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree with these terms, please do not use this website.


Website Use

This website and its content are provided for general information and the purchase of insulation products.

Users agree to use the website only for lawful purposes and in a way that does not infringe on the rights of others or restrict the use of the website by other visitors.

Unauthorised use of this website may give rise to a claim for damages or may be considered a criminal offence.


Product Information

Roof Insulations makes every effort to ensure that product descriptions, specifications, and pricing are accurate.

However:

• Product images may vary from actual products
• Specifications may change without notice
• Availability of products may change

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.


Pricing

All prices displayed on this website are subject to change without notice.

Prices may exclude delivery charges unless stated otherwise.

Where applicable, pricing may vary depending on:

• Product availability
• Supplier pricing adjustments
• Delivery requirements
• Special order items

Roof Insulations reserves the right to adjust pricing where errors occur.


Orders and Acceptance

Placing an order through the website does not automatically guarantee acceptance of that order.

Orders may be accepted or declined based on:

• Product availability
• Payment verification
• Delivery location
• Stock availability

Roof Insulations reserves the right to cancel or refuse orders where necessary.


Payment

Payment for products must be completed before products are released or delivered unless otherwise agreed.

Accepted payment methods may include:

• Electronic funds transfer (EFT)
• Online payment gateway
• Other payment methods as indicated on the website

All payments must be made in South African Rand.


Delivery

Delivery times provided on the website are estimates and may vary depending on:

• Location of delivery
• Product availability
• Transport logistics

Customers must ensure that adequate access is available for delivery vehicles.

Products must be inspected upon delivery. Any damages or shortages should be reported within a reasonable timeframe.


Returns and Refunds

Returns may be accepted in accordance with our Returns Policy.

Returned items must generally:

• Be unused
• Be in original packaging
• Be returned within the specified return period

Certain items may not be eligible for return, including:

• Custom orders
• Specially cut insulation products
• Products damaged due to incorrect handling or installation

Refunds will be processed once returned products have been inspected.


Installation Disclaimer

Information provided on this website regarding insulation installation is intended as general guidance only.

Installation should be carried out by qualified professionals and must comply with relevant building regulations and standards.

Roof Insulations cannot be held responsible for damages or issues arising from incorrect installation.


Intellectual Property

All content on this website, including text, graphics, logos, product descriptions, and images, is the property of Roof Insulations unless otherwise stated.

No content may be copied, reproduced, distributed, or used without written permission.


Limitation of Liability

Roof Insulations will not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.

While we strive to provide accurate information, the website and its content are provided without guarantees of completeness or accuracy.


Privacy

Your privacy is important to us. Personal information collected through this website is handled in accordance with our Privacy Policy and in compliance with the **Protection of Personal Information Act.


Governing Law

These Terms and Conditions are governed by the laws of South Africa, including the **Consumer Protection Act.

Any disputes arising from the use of this website shall be subject to the jurisdiction of South African courts.


Changes to Terms and Conditions

Roof Insulations reserves the right to update or modify these Terms and Conditions at any time.

Changes will become effective once published on this website.

Users are encouraged to review this page periodically.


Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

Roof Insulation W/C
Email: admin@roofinsulations.co.za
Phone: 087 711 0229

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